TICKET SALE CONDITIONS

Ticket sales are understood to be made at our registered office and buying the ticket through this portal implies acceptance of the general conditions.

You are contracting with the climbing room URBAN CLIMBING BARCELONA SL (hereinafter, URBAN CLIMBING BARCELONA) B67521310 domiciled at C / Barcelona, 1E 08850 GAVÀ.

ACCESS TO THE FACILITIES

To enter the site you must identify yourself with a DNI in the event that the company requests it.

2. The company will deny the buyer access to the facility if any of the following circumstances apply:
3. a) The wearer has a violent background, or manifests a violent attitude or publicly incites hatred, violence, or discrimination on the grounds of birth, race, sex, religion, opinion, disability, sexual orientation, gender identity, or any other social or personal condition or circumstance, and especially the bearer who behaves aggressively or causes disturbances outside or at the entrance, whoever carries weapons or objects that may be used as such and whoever carries clothing, objects or symbols that incite violence or imply an apology for activities contrary to the fundamental rights recognized in the law and the Constitution.
4. b) The wearer has symptoms of intoxication or of being or having been using drugs or narcotics.

The exercise of the right of admission will not, in any case, lead to the denial of access to the carrier on grounds of birth, race, sex, religion, opinion, disability, sexual orientation, gender identity or any other personal circumstance or condition. the social.

3. The Climbing Room may deny access or expel the entrance bearer from the premises in the event of non-compliance with the instructions of the room staff, as well as in the event that it can reasonably presume that it will create a situation of risk or danger. by the same carrier or other users or by states of apparent or potential intoxication, the carrier being personally liable in all cases for his own actions and omissions that cause injury to third parties or damage to property.
4. Possession of the ticket does not entitle its owner or third parties to use it or its content for advertising, marketing or promotional purposes (including contests, gifts and / or sweepstakes) associated with the owner of the ticket or third parties. .

GENERAL CONDITIONS OF ENTRY

Once the ticket has been purchased, its amount will only be changed or refunded in the event of the room being closed and the impossibility of providing the contracted service.

In the event of cancellation, the purchaser may request a refund within a period not exceeding thirty days from the date of the public communication of the cancellation, in the manner specified by the room by e-mail.

TICKET PURCHASE PROCEDURE

The room is available on its website the online channel for the purchase of tickets online.

During the online purchase process, at least a personal identification of the buyer of the ticket or tickets and an email to send the proof of purchase and the ticket (s) will be requested.

If additional data is required, it will be properly informed to the buyer and subject to the data protection law that you can consult on our website.

VIDEO SURVEILLANCE

The VIDEO room WILL WATCH THE ENTIRE ENCLOSURE.

In this regard, it is reported that any recorded video image may be used as evidence of misconduct or any damage that may prove to both people and property.

The data will be automatically provided to judicial or police authorities.

Image is subject to the defined privacy policy.

TICKET PURCHASE PROCEDURE

The company makes available on its website the online channel for the purchase of any type of ticket online.

During the online purchase process, at least a personal identification of the buyer of the ticket or tickets and an email to send the proof of purchase and the ticket (s) will be requested.

If additional data is required, it will be properly informed to the buyer and subject to the data protection law which you can consult at this link.

During the process of purchasing the ticket, the buyer will be able to modify the purchase details before confirming the purchase and, once this has been completed, he will be able to access an account where he can modify some data.

The company will also inform you if it makes a non-online means of purchasing tickets available to the buyer.

THIRD PARTY DATA PROTECTION

If you provide data of a companion, you are obliged to inform and obtain the consent for the processing of their data, which are subject to our privacy policy which appears in the registration form.

DOUBTS AND CLAIMS SHEETS

In case of doubt or query, information is available on the festival website. Interested persons can request complaint forms by e-mail, which will also be available at the festival venue and at our registered office.

DISCLAIMER OF LIABILITY

When you buy, you are doing so through an external payment platform that is not our responsibility and is unrelated to our business.

We are not responsible for the purchase charges made by these platforms, in case of return of the ticket.

OTHER CONDITIONS

All prices listed include applicable taxes.

The user agrees that the applicable legislation is Spanish.

This document in which you accept the conditions is stored in our computer system.

URBAN CLIMBING BARCELONA may cancel or modify any of the above conditions, in which case it will inform the audience by e-mail, so you must consult periodically. It will also report on the channels it deems appropriate.

For any questions, you can send an e-mail to: info@kimeraclimbingbcn.com.